POSTAGE

We endeavour to dispatch orders within 48 hours (excluding weekends and public holidays). We will advise you of any delays that may occur. We use Fastway Couriers as our main carrier with Australia Post as our backup for areas that are outside Fastway Courier’s delivery zones.

RUSH ORDER FEE

If you are in need of your order urgently please place your order by 11.00am AEST and add the rush order fee to your order. Your order will be the next order packed and posted on the same day. If an order is placed after 11.00am AEST it will be packed and posted the next business day.

Postage Policy
Orders under $8 can be sent for $3.30 for regular letter postage and handling (with the exception of some larger items that must be sent as a parcel ie glue and hair bands). You must choose this at checkout.

September 2021
With Australia Post introducing new postage rates we have made changes to our shipping and handling charges.

You can choose between Australia Post (regular delivery) or Express Post.

If you are an international customer please contact us about what you wish to order so we can calculate the best shipping options for you.

We take all precautions to ensure your parcel arrives on time and in good condition. Sarah Lauren will not be held responsible for any damaged or lost parcels.